In computer, to resolve the 13/13 problem on your account, follow these steps:
1- You need to be online in the account you want to enter, but it is on 13/13, so try to log in and wait for the loading bar to reach 13/13.
2- Click on the gear icon at the bottom right of the website, a menu will appear with game settings;
3- In the Character area:
Click on "Fix loading 13/13 (unequip weapon)", doing this process once, and try to log in normally again.
Contact our support team via the following link https://ddtanktwo.com/support and wait for a response, so they can help you individually and personalized.
4 - If it still doesn't work and you haven't been able to access your account, do steps 1 and 2 again, but in the "Character" area, this time, click on "Fix loading 13/13 (unequip equipment)" and try log in normally again.
Note: This instruction should only be followed and carried out if the previous one did not work once.
5- If it still doesn't work and you can't access your account, do steps 1 and 2 again, but in the "Character" area, this time click on
"Fix loading 13/13 (empty backpack)" and try logging in normally again.
Note: This instruction should only be followed and carried out if the previous one did not work once.
6- If even after following all the previous steps it remains the same, contact our support team via the following link https://ddtanktwo.com/support so they can help you individually and personalized.